errordomain=nscocoaerrordomain&errormessage=could not find the specified shortcut.&errorcode=4


If you’ve encountered the ‘NSCocoaErrorDomain’ error with the message “could not find the specified shortcut” and the error code 4, you’re not alone. This error can be frustrating, but understanding its root causes and how to address it is essential. In this article, we’ll delve into what this error means, possible reasons for its occurrence, and steps to troubleshoot and resolve it effectively. We’ll also answer some frequently asked questions (FAQs) to provide you with a comprehensive guide to tackling this issue.

Section 1: What is ‘NSCocoaErrorDomain’ Error Code 4?

Understanding NSCocoaErrorDomain:

‘NSCocoaErrorDomain’ is an error domain in Apple’s Cocoa framework. It is used to handle various errors related to Cocoa and Cocoa Touch frameworks. When you see an error with this domain, it usually means something went wrong while working with Apple’s APIs or libraries.

Error Code 4 – “Could Not Find the Specified Shortcut”:

Error code 4 in the ‘NSCocoaErrorDomain’ pertains specifically to the issue of not being able to locate a specified shortcut. This error often occurs when an application or script attempts to access or execute a keyboard shortcut, but the system can’t find it.

Section 2: Common Causes of Error Code 4:

Several reasons can lead to the ‘NSCocoaErrorDomain’ error code 4. Understanding these causes can help you pinpoint the problem more efficiently. Some common causes include:

  1. Missing or Deleted Shortcut: The most obvious reason for this error is that the shortcut in question has been removed or no longer exists.
  2. Incorrect Shortcut Identifier: If the application or script is using an incorrect identifier for the shortcut, it won’t be able to locate it.
  3. Permissions and Accessibility: Sometimes, the error may be related to permissions or accessibility settings that prevent the application from accessing or executing shortcuts.

Section 3: Troubleshooting NSCocoaErrorDomain Error Code 4:

Now that we’ve identified potential causes, let’s discuss steps to troubleshoot and resolve this error:

  1. Check Shortcut Existence: Verify that the shortcut you’re trying to access or execute actually exists in the system. If it’s missing or deleted, recreate it.
  2. Review Shortcut Identifier: Double-check the identifier or code used to reference the shortcut in your code. Ensure it matches the correct one.
  3. Permissions and Accessibility: Go to your device’s accessibility settings and ensure that the application or script has the necessary permissions to access and execute shortcuts.
  4. Update Your Software: Make sure your operating system and applications are up to date. Sometimes, updating your software can resolve compatibility issues.

What does this error mean?

This error means that the Shortcuts app on your iPhone or iPad cannot find the shortcut that you are trying to run. This can happen for a few different reasons:

  • The shortcut may have been deleted.
  • The shortcut may have been moved to a different folder.
  • The shortcut may be corrupted.
  • There may be a conflict between the Shortcuts app and another app on your device.

How to fix this error

There are a few things you can try to fix this error:

  1. Check the Shortcuts app library to make sure that the shortcut still exists. If it doesn’t, you can try restoring it from iCloud or from a backup.
  2. If the shortcut does exist, check to make sure that it is in the correct folder. You can move shortcuts to different folders by dragging and dropping them in the Shortcuts app library.
  3. Try restarting your iPhone or iPad. This can sometimes fix minor software glitches.
  4. If you have recently installed any new apps, try uninstalling them to see if that fixes the problem. Some apps can conflict with the Shortcuts app.
  5. If you have tried all of the above and the error is still occurring, try reinstalling the Shortcuts app.

FAQs (Frequently Asked Questions):

Q1: Can I recover a deleted shortcut? A1: If you’ve accidentally deleted a shortcut, you can recreate it manually through your device’s settings or the respective application that uses it.

Q2: Why is my application not recognizing shortcuts even though they exist? A2: This could be due to incorrect identifiers or issues with your code’s implementation. Double-check your code to ensure it’s referencing shortcuts correctly.

Q3: Do I need special permissions for shortcuts? A3: Yes, some shortcuts may require accessibility permissions. Check your device’s accessibility settings and grant the necessary permissions to the relevant application or script.


Encountering the ‘NSCocoaErrorDomain’ error with code 4 can be frustrating, but with a clear understanding of its causes and troubleshooting steps, you can effectively resolve it. Ensure your shortcuts exist, check your code for correct identifiers, and review accessibility permissions. By following these guidelines, you’ll be better equipped to tackle this error and get back to a smooth user experience on your Apple device.

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